The Money Savers Network

REVIEWS
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Your feedback is important to us. Please take a few moments and complete the confidential survey below. Your survey will be used, with your consent, to provide members with the opportunity to make an informed choice when selecting a business to service their needs.

Name of Business

City (Business Location)

Your First Name
(not required)

Your Email Address
(required but will not be included in survey)

Your City
(not required)

1.	Please rate your service provider on his/her communication with you (returning your calls, updating you on scheduling, etc):

	**If poor or unsatisfactory, please describe your experience:

2.	Please rate your service provider on the timeliness in completing the job:

	**If poor or unsatisfactory, please describe your experience:

3.	Please rate your service provider cleanliness of the job site (quality of clean up after providing service), cleanliness of their office (well maintained office and professional look) or cleanliness of their representatives (appropriately dressed) both during and after the job:

	**If poor or unsatisfactory, please describe your experience:

4.	Please rate your service provider on overall friendliness (courteous on the phone, talk politely, patient listener, etc.):

	**If poor or unsatisfactory, please describe your experience:

5.	Please rate your service provider on answering your questions or resolving your concerns (concerns addressed or questions answered appropriately and timely?):

	**If poor or unsatisfactory, please describe your experience:

6.	Please rate your service provider regarding the price of the service that was provided:

	**If much too expensive or too costly, please describe your feelings in regard to the price of the service that was provided:

7.	Please rate the quality of service you received:

	**If poor or unsatisfactory, please describe your experience:

8.	Please rate your service provider on the overall service you received:

	**If poor or unsatisfactory, please describe your experience:

9.	Would you recommend this service provider to others?
	Yes No

10.	Would you hire this service provider again?
	Yes No

11.	What one are could this service provider improve upon most:


Please share any other comments regarding your experience with this service provider:


12.	Can we post your survey on our website with your name included?
	Yes No

Strong Points


Weak Points


Overall Impression

Thank you for taking the time to complete this survey. It will help us provide you with better service and it will provide others the opportunity to make an informed decision when selecting a business to service their needs.

Instructions

1. Reviews
First, select a business by doing a search or select rate unlisted and fill in the boxes for the business name and business location. Next, answer the questions and if an answer is very poor or unsatisfactory, please provide details in the box that appears below that answer. Try to be concise and to the point. Abusive reviews will be deleted. However, healthy criticism and angry attitudes are perfectly OK. After all, the whole purpose of this service is to let others know what you know, what you think and how you feel about the business you are reviewing.

2. Ratings
Make sure you answer all of the questions as honestly as you can. Your answers are used to calculate averages and overall ratings. No ballot stuffing! This system checks for repeated posts from the same sources and alerts administrators. Reviews that are suspected to be stuffing or manipulating of ratings of businesses will be deleted.

3. Personal Info
Please, fill in all required fields. Please be honest with your name and city but make sure you select 'NO' for question 12 if you DO NOT want your name to be included in the review. Your valid email is required so that we can validate the review. Posts without valid emails will be rejected. Your email will only be used to validate the review you complete. Your email WILL NOT be given out to others and all reviews are strictly confidential. Furthermore, if you choose to have your name included with your review, only your first name will be seen by others.

4. Thank You
for taking the time to complete a review. Your review will be posted after 24-48 hours.